Exchange
Policy
We want you to
be completely satisfied and happy with all your purchases
from Discount Dresses Online. If you are not totally satisfied with
your purchase you may exchange it within 48 hours of
receipt for a different size or color. You may
exchange any item with original receipt and tags attached in
original unworn
condition within 2 days of delivery for an
exchange for another item same as the original purchase
price. Send merchandise exchanges to the address listed
below for exchange. To exchange a special occasion dress
(dresses over $100), the Exchange Department must be
notified of any problems within 24 hours of receipt.
Customer is responsible for shipping charges on the
exchange. You will need to affix a RAN (Return
Authorization Number) to the outside of the package you are
sending back. Please contact the Exchange
Department to receive a
RAN. Our Exchange Department can be e-mailed 24 hours
a day for a return authorization number. Exchanges will not
be accepted without a return authorization number and a
valid reason for exchange. We do not
offer refunds, no exceptions. We
recommend that you return your merchandise via an insured
carrier. We are not responsible for lost merchandise during
exchanges.
Wrap
the package securely and send to the following
address:
Discount
Dresses Online
"Exchange Department"
1304 Inwood
Road
Dallas TX 75247
For
safest shipping send UPS or Insured Parcel Post. We
recommend sending returns using a delivery method that
requires a signature.
